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FAQs

General FAQ Questions

Men wearing suit and tie

Made In Philadelphia

Shipping:

+ Please see our Shipping page. All items ship from our office in Philadelphia, Pennsylvania.

Payment:

+ Currently we accept PayPal payments only. PayPal accepts all forms of payment, you do not need to set up an account to pay with a credit card. If you choose to pay with an electronic check through PayPal, please not that it could take up to a week after time of purchase to be approved. We do not ship until payment has been approved.

Support:

+ Contact us via our contact form or email at: contact@dapperlapel.com. We are ready and willing to answer any questions you may have about our items. We are always available Mon-Fri 9-5 (EST) with varying hours on nights and weekends.

Placing, Changing or Canceling an Order:

+ If purchasing multiple items in different colors, select each individual color from the product listing page. If a note is put in requesting different colors from the original item, only the original color will be made and shipped in the quantity ordered.
+We offer silver or gold lapel pins and will only make and ship whichever color was selected at the time of check out.
+ At this time, once an order is placed you cannot make changes or cancel. Please check and double check your order before submitting.

Returns/ Exchanges:

+ Please see our Shipping & Returns page.

Boxed colorful lapel flowers

Emilia Lapel Flowers

Packaging:

+ All items and packaged in damask boxes or paper sleeves, depending on the nature of the item. Items will then be placed in sturdy white boxes for shipping.
+ We do not include pricing information inside of our shipping boxes.
+ We can include a handwritten gift message to the recipient, just leave us a note upon checking out.

Gift Cards:

+ We offer electronic based gift cards. Simply purchase your desired denomination and fill out the required fields. These will be sent directly to whomever you choose via email.
+ Our gift cards never expire!

Custom Orders:

+ We do not accept custom orders or modifications to any of the items we currently have for sale. The sizes and colors you see are the only ones we currently offer. We cannot guarantee the color photographed will be the same as the one received as not all monitors are calibrated the same ways. We do our best to photograph, post and describe the colors to the truest of matches.
+ We are always open to suggestions, please contact us at contact@dapperlapel.com if you would like to suggest a new design or style for us to consider.

Menswae itesm, tie, cufflinks, and lapel flowerItems Specific Questions

Lapel Flowers:

+ All lapel flowers are hand crafted and made to order.
+ All lapel flowers are created on a stainless steel stick pin with a cap cover which makes them easy to show through the lapel or securely fasten hidden behind the lapel.
+ Lapel flowers are gentle accessories so remember to carefully pull the cap cover with one hand while holding the stick pin with the other hand (DO NOT hold by the flower head).

Cufflinks:

+ All Cufflinks are hand crafted and made to order.
+ We offer our cufflinks on silver, gold or a dark gunmetal backs. Please make sure to specify which before checking out as we cannot make changes after the order has been placed.

Tie Tacks and Tie Bars:

+ Visit our sister sites article here about how to wear your new tie tack or tie bar.

Ties, Bow Ties and Pocket Squares:

+ We have spent a lot of time designing and creating different ties, bow ties and pocket squares for every day events and special occasions.
+ We offer a wide variety of options and inventories. If you need more than the numbers we have listed, please use our contact form or email us to see if we have any more available.

Dapper Subscriptions

Please see the bottom of the Dapper Subscriptions page for related information.

Other Questions?

Did we miss something or do you still have questions about our products? Use our contact form, or email us at contact@dapperlapel.com